The study, published this week, says that robots are "more efficient" at collecting data, processing paperwork, and doing the routine tasks that now fall to low-level government employees. Even nurses and doctors, who are government employees in the UK, could be relieved of some duties by mechanical assistants.
There are "few complex roles" in civil service, it seems, that require a human being to handle.
"Twenty percent of public-sector workers hold strategic, 'cognitive' roles," Reform's press release on the study says. "They will use data analytics to identify patterns—improving decision-making and allocating workers most efficiently.
"The NHS, for example, can focus on the highest risk patients, reducing unnecessary hospital admissions. UK police and other emergency services are already using data to predict areas of greatest risk from burglary and fire."