Many Americans feel angry when they use social media–and even more are suspicious of the way algorithms are manipulating their experiences online.
That's one way to read the results of a Pew Research Center project that investigated how Americans feel about algorithms in their lives. More than 4,000 people described how they feel about the many algorithms that make decisions in society today, including in the criminal justice system and consumer marketing. They also reported how social media makes them feel, providing a look at how social media platforms use algorithms on users' feeds to drive engagement. For instance, 71% of respondents said that content on their social media feeds makes them angry; in fact, the top two most frequent emotions they report feeling are amusement and anger.