A Comcast Xfinity subscriber was informed that his Internet service had been suspended for 8 hours due to downloading torrents and that it wouldn't be restored until he contacted the company.
"This alert is to let you know that this month, we again received notifications of alleged copyright infringement associated with your Xfinity account. That means your Internet service may have been used repeatedly to copy or share a movie, show, song, game, or other content without any required permission," said the email to the customer.
The user was told that further violations would result in another 12 hour suspension and that, "Further notifications may result in your Xfinity Internet account being suspended again or terminated."
ISP Cox also previously handed out a 6 month suspension against a user after receiving multiple complaints.