"Right now we're not there yet. Right now we use a one-size fits all approach," Pistole said. "I'm committed to doing something this year that would demonstrate a different paradigm for passenger screening."
The TSA has come under criticism in recent months for use of revealing full-body scanners and vigorous pat-downs for those who refuse them or appear to be carrying suspicious items. The agency began testing new software last week that uses a generic cookie-cutter outline rather than the more revealing body image.
Many other countries use a more risk-based approach based on the visual observations of screeners trained in behavioral patterns and on pre-flight data collected about passengers. When that approach raises alarms the passengers are singled out for further scrutiny.
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