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Adventures of my new laptop

Written by Subject: Economy - Economics USA
I ordered a new laptop as the keys on my old one (now three years old) had started to skip a lot more often than tolerable.  It simply is not worth replacing the keyboard on a three year old laptop, so I bought a new one.

Now I ordered this online.  It is custom built...meaning I ordered online a series of options that will require its assembly before shipping.  The last time I did this (in 2000) my customization resulted in a six week delay.  This time I received notice 13 hours later that the laptop had shipped.

That is capitalism.  Competition breeds efficiency and customer service.

Now see below its travels (so far):

To summarize, they received my order and assembled and packaged for shipping the laptop in four and a half hours in Chenzhen, China. 

From here is was picked up some 11 hours later and landed in Hong Kong 42 hours after my order (not accounting for timezone differences I am sure).  Four hours later it is headed for the USA.

It lands in Alaska 47 hours after my order (timezone differences).  It departs for Louisville, KY three and a half hours later.  Where it arrives some seven and a half hours later. 

Lenovo and it shipping partner UPS are the poster boys for efficiency and customer service.  But here is where capitalism meets socialism. 

Now the laptop is in the hands of the US government.  Customs.  And here is sits, and sits, and sits.... [read down below and laugh] [I mean come on, how long does it take to install surreptitious spyware onto a laptop? ... budget cutbacks at the NSA? --- I don't think so.]

Location Date Local Time Description
LOUISVILLE,
KY,  US
02/09/2009 12:09 P.M. THIS SHIPMENT IS WAREHOUSED UNTIL IT IS RELEASED BY CLEARING AGENCY / BROKERAGE RELEASED SHIPMENT. SHIPMENT IS SUBMITTED TO CLEARING AGENCY FOR FURTHER CLEARANCE

02/09/2009 11:43 A.M. IMPORT SCAN

02/09/2009 11:32 A.M. IMPORT SCAN

02/09/2009 10:26 A.M. SHIPMENT DATA NOT AVAILABLE ON TIME TO BE PROCESSED WITHIN NORMAL PROCEDURE. SHIPMENT HAS NOT CLEARED CUSTOMS / BROKERAGE RELEASED SHIPMENT. SHIPMENT IS SUBMITTED TO CLEARING AGENCY FOR FURTHER CLEARANCE

02/09/2009 10:24 A.M. THIS SHIPMENT IS WAREHOUSED UNTIL IT IS RELEASED BY CLEARING AGENCY
LOUISVILLE,
KY,  US
02/06/2009 11:28 A.M. SHIPMENT DATA NOT AVAILABLE ON TIME TO BE PROCESSED WITHIN NORMAL PROCEDURE. SHIPMENT HAS NOT CLEARED CUSTOMS
ANCHORAGE,
AK,  US
02/05/2009 4:02 P.M. DEPARTURE SCAN

02/05/2009 12:35 P.M. ARRIVAL SCAN
CHEK LAP KOK,
HK
02/05/2009 5:16 P.M. DEPARTURE SCAN
SHENZHEN,
CN
02/04/2009 5:31 P.M. DEPARTURE SCAN

02/04/2009 6:05 A.M. ORIGIN SCAN
CN 02/04/2009 1:32 A.M. BILLING INFORMATION RECEIVED

Tracking results provided by UPS:  02/09/2009 3:03 P.M.  ET

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