I don't even know what to say about this
. It's as if companies think by outsourcing practices like these, their hands are clean. Companies are sitting on a mountain of cash
refusing to hire people - and now we learn of an industry meant to
prevent laid-off workers from collecting even bare-bones benefits?
I'd say they should be ashamed, but apparently the corporate world doesn't do shame:
WASHINGTON — With a client list that reads like a roster
of Fortune 500 firms, a little-known company with an odd name, the Talx
Corporation, has come to dominate a thriving industry: helping employers process — and fight — unemployment claims.
Talx, which emerged from obscurity over the last eight years, says
it handles more than 30 percent of the nation’s requests for jobless
benefits. Pledging to save employers money in part by contesting
claims, Talx helps them decide which applications to resist and how to
mount effective appeals.
The work has made Talx a boom business in a bust economy,
but critics say the company has undermined a crucial safety net.
Officials in a number of states have called Talx a chronic source of
error and delay. Advocates for the unemployed say the company seeks to
keep jobless workers from collecting benefits.
“Talx often files appeals regardless of merits,” said Jonathan P.
Baird, a lawyer at New Hampshire Legal Assistance. “It’s sort of a war
of attrition. If you appeal a certain percentage of cases, there are going to be those workers who give up.”
When fewer former workers get aid, a company pays lower unemployment taxes.
Wisconsin and Iowa passed laws to curtail procedural abuses that
officials said were common in cases handled by Talx. Connecticut fined
Talx (pronounced talks) and demanded an end to baseless appeals. New
York, without naming Talx, instructed the Labor Department
staff to side with workers in cases that simply pit their word against
those of agents for employers.