Dana DiFilippo of the Philadelphia Daily News reports that the software was in place, along with the ban, since January, it's just that no one cared to really smile until now. And who can blame them, who's smiling in a DMV in New Jersey?
The insistent smiler was one Velvet S. McNeil, who walked out of the DMV in a huff when they told her she couldn't smile.
"Why should we all look like androids, looking mopey? I know there are some people who don't have good driver's licenses, but I actually keep all mine," McNeil told the Daily, flashing a half dozen different state ID cards.
The manager of the DMV gave McNeil an unsatisfactory explanation, so she left.