One aspect of the company's work is aimed at changing attitudes of U.S. adversaries through messaging and advertising. Some Pentagon officials, including retired admiral Michael Mullen, former chairman of the Joint Chiefs of Staff, reject that, preferring instead to provide information and context about military operations.
John Rendon insists his company simply helps the military avoid mistakes in getting its message across to foreign audiences.
He offers advice "to people who face tough challenges and choices in a complex global information environment." A government watchdog found Rendon's access to Pentagon decision makers troubling.