According to a Xerox spokesperson, a routine system check by the vendor resulted in system failure, leaving assistance recipients across the country with no way to buy food. Xerox spokeswoman Karen Arena confirmed via email Saturday afternoon that some Electronic Benefits Transfer systems are experiencing temporary connectivity issues. She said technical staff is addressing the issue and expects the system to be restored soon. U.S. Department of Agriculture spokeswoman Courtney Rowe underscored that the outage is not related to the government shutdown. Xerox runs EBT card systems for 17 states and all were affected by the outage. (source) Users of EBT (Electronic Benefits Transfer) cards in California, Ohio, Michigan and several other states are unable to make purchases due to connectivity issues.
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