News Link • Business/ Commerce

Online Retailer Fines Couple $3,500 For Negative Review, Then Dings Their Credit Score

• businessinsider.com
The company that charged the fine is Kleargear.com, which sells odd gifts like LED shoelaces and desktop nap pillows, The Consumerist reports via KUTV.
Jen Palmer's husband had purchased a couple items on the website several years ago and when the order failed to arrive within 30 days, PayPal cancelled the transaction.

Palmer says she tried to contact the company to find out what happened to their order but could never reach anyone. So she vented her frustration by posting a review of the company on RipoffReport.com, in which she accused Kleargear.com of having "horrible customer service practices."
 

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