Facebook says it built Messenger Kids, a new version of its popular communications app with parental controls, to help safeguard pre-teens who may be using unauthorized and unsupervised social-media accounts. Critics think Facebook is targeting children as young as 6 to hook them on its services.
Facebook's goal is to "push down the age" of when it's acceptable for kids to be on social media, says Josh Golin, executive director of Campaign for a Commercial Free Childhood. Golin says 11-to-12-year-olds who already have a Facebook account, probably because they lied about their age, might find the animated emojis and GIFs of Messenger Kids "too babyish," and are unlikely to convert to the new app.
Facebook launched Messenger Kids for 6-to-12-year olds in the US Monday, saying it took extraordinary care and precautions. The company said its 100-person team building apps for teens and kids consulted with parent groups, advocates, and childhood-development experts during the 18-month development process and the app reflects their concerns. Parents download Messenger Kids on their child's account, after verifying their identity by logging into Facebook. Since kids cannot be found in search, parents must initiate and respond to friend requests.
Facebook says Messenger Kids will not display ads, nor collect data on kids for advertising purposes. Kids' accounts will not automatically be rolled into Facebook accounts once they turn 13.
Nonetheless, advocates focused on marketing to children expressed concerns. The company will collect the content of children's messages, photos they send, what features they use on the app, and information about the device they use. Facebook says it will use this information to improve the app and will share the information "within the family of companies that are part of Facebook," and outside companies that provide customer support, analysis, and technical infrastructure.
"It's all that squishy language that we normally see in privacy policies," says Golin. "It seems to give Facebook a lot of wiggle room to share this information." He says Facebook should be clearer about the outsiders with which it may share data.
Kristen Strader, campaign coordinator for the nonprofit group Public Citizen, says Facebook has proven it cannot be trusted with youth data in the past, pointing to a leaked Facebook report from May that promised advertisers the ability to track teen emotions, such as insecurity, in real-time. "Their response was just that they will not do similar experiments in the future," says Strader. At the time, advocacy groups asked for a copy of the report, but Facebook declined.