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News Link • Healthcare Industry

Robo-calls are at 'epidemic levels' this season of health open-enrollments

• by Barbara Feder Ostrov

"Anna" will not stop calling. She really, really wants to sell you health insurance.

What a lot of consumers really, really want is to smack Anna upside her robo-calling head.

With health insurance open-enrollment season underway, automated phone calls offering Affordable Care Act or other health plans are spiking - and driving many consumers to the brink. California residents may have it worst, because its open-enrollment period is twice as long as in other parts of the country.

"It's at epidemic levels at this time of year," said Aaron Foss, founder of Nomorobo, who estimates his spam-call-blocking service, based in Long Island, headed off more than 850,000 health-related robo-calls in October alone - nearly five times the interceptions for September.

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