With Rivian R1T truck deliveries starting in just over a month, the automaker updated its Experience website that's supposed to answer many of the big questions reservation holders and potential buyers might have. The website covers the purchasing process, charging, service, and insurance. Below is a quick rundown of the information listed on the website.
Purchasing A Rivian
Rivian will sell its EVs directly to customers, no dealerships are involved (fortunately). The entire purchasing process can be done on your phone or computer. This includes securing financing (can be secured through Rivian), getting insurance, handling your trade-in, title and registration completion, and scheduling your delivery. Rivian will deliver the vehicle right to your home and customers can return their Rivian within 7 days or 1,000 miles if they aren't happy with it. A Rivian Guide will assist customers during and after the purchase process.
Rivian plans to build 600 charging station sites with 3,500 DC fast chargers throughout the US and Canada by the end of 2023 (powered by renewable energy). Initially, charging rates will be over 200 kW (about 140 miles in 20 minutes) and over 300 kW in the future. There will also be 10,000 Level 2 Waypoint chargers (11.5 kW) at popular public locations. Additionally, the 11.5 kW-Rivian Wall Charger can be purchased for home charging. Rivian EVs will be CCS compatible, allowing owners to use non-Rivian public charging stations.