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News Link • Robots and Artificial Intelligence

Robots are replacing fast food workers at new Shake Shack

• http://nypost.com, By Natalie O**Q**Neill

Robots will replace humans and cash won't be accepted at a soon-to-open Shake Shack in the East Village, reps for the popular burger chain said Monday.

Customers will place orders via an app and at touch-screen kiosks inside the restaurant, which is scheduled to open an Astor Place branch later this month, according to company CEO Randy Garutti.

Workers dubbed "hospitality champs" will guide diners through possible tech glitches as they place orders at the kiosks, which only accept credit cards.

Diners can also pay on smartphones and tablets using the restaurant's app.

"The Astor Place Shack will be a playground where we can test and learn the ever-shifting needs of our guests," Garutti said. "[It] represents our dedication to innovation and to providing the best for our guests and for our teams."

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