Software used by the radio station dropped the guest, Larry Klayman, and listeners who had called in to ask Klayman questions were cut off in mid-sentence. Other callers could not be put on the air due to technical difficulties at the radio station.

Audio clips saved on an independent system played at the wrong time.

Klein’s headphones had massive feedback that could be heard on the air.

At one point, the WABC call screener said, “We lost control of the software. It’s all going nuts.”