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News Link • Education: Government Schools

Reputation Is Everything

• https://fee.org, Kimberlee Josephson

Spring school picture day arrives with predictable rituals—the combing of hair, the practicing of smiles, and the filling out of order forms that get crumpled up in backpacks. This year, it brings something else: scrutiny. America's largest school photography company, Lifetouch, has landed in the headlines this month after newly surfaced Epstein-related ownership-chain disclosures triggered parental anger. The facts remain contested, but the reaction is revealing. For many families, the controversy isn't just about one vendor. It's about the uneasy feeling that they never had a choice to begin with. Regardless of order form submission, pictures are typically taken anyway.

In fact, if you want to understand how Americans experience "monopoly power," look to the school pickup line instead of throwing scorn at big business. Parents know what it feels like to operate inside a captive market. When it comes to school photos via Lifetouch, book orders through Scholastic, yearbooks printed by Jostens, or reading incentives like Pizza Hut's BOOK IT! program, families typically take what the school contracts provide. There is no aisle to compare alternatives. No bidding war for better prices. Such arrangements are often labeled "monopolies." But that word deserves more precision.

A monopoly, properly understood, is not simply a firm with brand-name dominance or significant market share. A monopoly occurs only when competitive entry is blocked—when force or regulation prevents alternatives from emerging. Indeed, limited choice alone does not constitute monopoly power if competitors are free to enter and consumers are free to switch. As such, in a market-based economy, dominance signals performance and preference, not coercion.

Consider the back-to-school supply list. Crayola crayons, Elmer's glue, and Expo markers have become default selections. Add Lunchables and Uncrustables to the lunchbox, and convenience pays for itself. These brands appear to "stand alone," yet their position is not protected by force. It is protected by trust, habit, and reliability. Consumer behavior and market mechanisms are more effective and efficient when it comes to curtailing bad business behavior, as compared to the role regulators try to play.

Truly, in competitive markets, brand equity is earned daily. If quality slips or prices rise too much, substitutes emerge, and new product offerings follow. Additionally, it is worth noting that even when consumer-facing brands appear concentrated, competition can be fierce upstream. Behind every crayon or glue stick lies a complex web of suppliers competing for contracts. Economists call this derived demand: final products stimulate competition among intermediate producers.

While school supply shoppers may see one crayon brand on the shelf, dozens of firms may be competing to supply pigments, waxes, and packaging. Supposed monopolies at the retail level often mask vigorous rivalry within supply chains.


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