IPFS News Link • Robots and Artificial Intelligence
Robots greet customers at world's first personless bank branch where humanoids manage EVERYTHING
• https://www.mirror.co.uk, ByKelly-Ann MillsA bank has opened a branch run entirely by robots, who greet customers and manage accounts, in a world first.
The Shanghai branch of the China Construction Bank (CCB) is run purely by technology - with virtual reality, artificial intelligence and facial recognition all playing a part.
CCB, which is China's second biggest bank, already has 360 branches across the city, with smart machines appealing to its tech-savvy customers and slashing of staff costs making it a winner for bank bosses.
According to the South China Morning Post walking through the front door at the Jiujiang Road branch, users are met by a friendly looking humanoid that answers questions using voice recognition.
The store is equipped with several smart automated tellers capable of a range of services, including account opening, money transfer, foreign exchange, gold investment and the issue of wealth management products.