The more unstructured data in the enterprise, the greater the need for people to solve the problem of information that’s hard to understand, aggregate, analyze, make decisions against and act upon. Great outcomes depend on how accurately and quickly those steps happen.

Ironically, inefficient work also create unstructured data, meaning that in the modern office, having more people hinders the organization’s ability to automate, and maybe even thwarts it. There’s even one more catch … having fewer than enough employees for the workload forces the search for automation that increases productivity, reduces unstructured data and makes the office more efficient. Hire more: get less.